Built for organised,
scalable support
Everything your team needs. Nothing it doesn't.
Shared Team Inbox
Every message from every channel in one organised inbox. Assign, label, resolve. Nothing falls through the cracks.
Smart AI Replies
The AI drafts accurate replies from your FAQs, docs, and website — in seconds, 24 hours a day, zero extra work.
One-Click Human Takeover
Jump into any AI conversation instantly. The AI flags chats that need a human, and visitors can request one anytime.
AI Appointment Booking
The AI spots booking intent mid-conversation, offers your open time slots, and books the appointment — no forms, no back-and-forth.
Analytics & Reports
Conversation volume, AI vs human resolutions, busiest hours, and response times — with one-click CSV export.
Rich Conversations
File and photo attachments, typing indicators, read receipts, and 👍/👎 feedback on AI answers — on every channel.
Assign & Collaborate
Route or transfer conversations to the right agent. Add internal notes visible only to your team — customers never see them.
Tidy Inbox, Automatically
Inactive conversations close themselves on your schedule, and unread counts always tell you exactly where to look first.
Secure & Reliable
End-to-end encryption, GDPR compliant, 99.9% uptime. Built for teams that can't afford a missed message.
All your channels.
One shared inbox.
Your customers message you on WhatsApp, your website, Facebook Messenger, and Instagram. Sakhi.Chat brings every conversation into one workspace — no tab-switching, no missed replies.
Connect your WhatsApp Business number. Reply from your shared inbox.
One line of JavaScript embeds a chat bubble on any website instantly.
Auto-reply to Facebook Page messages from your shared inbox.
Auto-reply to Instagram DMs on the account linked to your Page.
End-to-End Encryption
All messages encrypted in transit and at rest.
GDPR Compliant
Full data sovereignty and user privacy controls.
99.9% Uptime SLA
Infrastructure your customers can always depend on.